Location: Loughborough
Job Type: Full-time, Fixed-term
Contract: 12-month maternity cover, with potential for a permanent position
Working Hours: Monday to Friday, 9:00am–5:00pm

About the Role

All Solutions (Leics) Ltd is looking for an organised and reliable Office Administrator to join our growing team in Loughborough on a 12-month maternity cover contract.

This is a varied administrative role supporting the day-to-day running of our facilities maintenance and project operations.

You will work closely with the management team, engineers, customers and suppliers, helping to ensure jobs are scheduled, records are maintained, paperwork is completed and information is communicated effectively.

The successful candidate will be organised, confident using computer systems, able to manage competing priorities and comfortable communicating with customers and colleagues.

There is potential for the role to become a permanent position following the maternity cover period, subject to business requirements and performance.

Key Responsibilities

Your role will include:

• Providing general administrative support to the office and management team
• Managing and maintaining electronic and paper-based records
• Processing supplier invoices and assisting with invoice queries
• Assisting with customer quotations, orders and job administration
• Updating job management systems and maintaining accurate job records
• Scheduling and coordinating engineers and maintenance visits
• Liaising with customers to arrange appointments and provide updates
• Liaising with engineers to confirm job progress and outstanding requirements
• Preparing job sheets, service documentation and other relevant paperwork
• Monitoring outstanding jobs and following up where required
• Assisting with the preparation and submission of reports and documentation
• Maintaining spreadsheets and internal databases
• Answering telephone calls and responding to emails professionally
• Assisting with stock, equipment and supplier administration
• Supporting the management team with general office and administrative tasks
• Ensuring documentation is completed accurately and stored appropriately
• Providing a professional and helpful service to customers, suppliers and colleagues

   

Essential Requirements

The successful candidate will have:

• Previous experience in an administrative or office-based role
• Good organisational and time-management skills
• Strong attention to detail
• Good written and verbal communication skills
• Confident use of Microsoft Office, particularly Outlook, Word and Excel
• Ability to manage multiple tasks and prioritise workload effectively
• Ability to work independently as well as part of a wider team
• A professional, reliable and positive approach
• Good telephone and customer service skills

   

Desirable Experience

The following would be advantageous:

• Experience within facilities management, construction, engineering or a similar industry
• Experience raising or processing purchase orders
• Experience dealing with suppliers and subcontractors
• Experience using job management or CRM systems
• Previous experience coordinating engineers or field-based staff
• Basic understanding of invoicing and accounts administration
• Experience working with maintenance records and compliance documentation

   

About All Solutions

All Solutions (Leics) Ltd provides facilities maintenance, property maintenance and project support services to commercial clients across the UK.

Our work includes planned and reactive maintenance, emergency call-outs and project-based works across a range of commercial properties.

As part of our growing team, you will play an important role in supporting our engineers and management team and helping ensure our customers receive an efficient and professional service.

The Contract

This position is offered as a 12-month fixed-term maternity cover contract.

We are looking for someone who can provide continuity and support to the existing team during the maternity leave period.

There is potential for the position to become permanent following the maternity cover period, depending on business requirements and performance.

What We’re Looking For

This role would suit an experienced Administrator, Office Administrator, Facilities Administrator or Service Coordinator who enjoys working in a busy environment and is comfortable managing a varied workload.

You should be dependable, organised and take pride in getting things right. You will need to be confident communicating with customers, engineers and suppliers and able to remain organised when dealing with multiple jobs and deadlines.

If you are looking for a varied administrative role within a growing facilities maintenance company and are interested in a 12-month maternity cover position with potential for a permanent role, we would like to hear from you.

Apply today with your CV and a member of the All Solutions team will be in touch.